GRANDVIEW DECK & PATIO

SMS Terms & Conditions

Effective November 2, 2026

These SMS Terms & Conditions apply to the GrandView Staff Call Alerts text-message program operated by GrandView Deck & Patio. This program is for authorized employees and staff, not general marketing messages to homeowners.

1. Program description
   GrandView Staff Call Alerts sends participating team members internal notices associated with calls handled by GrandView's receptionist, including new project inquiries, callback requests, existing-customer issues, and urgent matters. An alert may include the caller's name, callback number, location, project description, requested timing, lead source when provided, and the person responsible for follow-up.
2. Enrollment and consent
   Employees may opt in by giving GrandView management their mobile number and expressly agreeing to receive recurring GrandView Staff Call Alerts messages after being informed of this program and its terms. Consent should be recorded by management before the number is added. Receiving these alerts is optional. These messages are not sent to homeowners simply because they call GrandView.
3. Frequency and charges
   Message frequency varies based on incoming customer calls and operational needs; multiple alerts may be sent on a busy day. Message and data rates may apply. Your wireless carrier's charges and policies apply.
4. Stop and help
   Reply STOP to unsubscribe from GrandView Staff Call Alerts. You may also contact GrandView management or call 303-957-2894 to request removal. Reply HELP for help or call 303-957-2894. Do not re-enroll someone who has opted out without new, explicit consent.
5. Privacy and internal information
   Texts may include customer contact information and project details. The messages are meant only for authorized GrandView employees. Recipients should not forward customer information outside the business except where authorized for legitimate operations. We do not sell or share mobile phone numbers or SMS opt-in information with third parties or affiliates for marketing or promotional purposes.
   See our Privacy Policy for details about information collection, use, and disclosure.
6. Delivery and availability
   SMS delivery depends on cellular network availability, provider systems, and device settings. Carriers are not liable for any delayed or undelivered messages. GrandView does not guarantee uninterrupted messaging. A text alert does not replace the need to access business systems or handle urgent safety issues appropriately.
7. Updates and contact
   GrandView may modify or discontinue the program. Updated terms will be posted with a new effective date. For questions, opt-out support, or help, contact:
   
   GrandView Deck & Patio
   Phone: 303-957-2894
   Website: grandviewdecks.com